Thank you for choosing Elspeth Alexandra Women’s Health and Fitness Coaching. If you are not entirely satisfied with your class, course or event purchase, I would like to help.
All classes are courses require payment to be made in advance by PayPal via the Acuity booking system at http://Elspeth.as.me Single classes or bookings can usually be rescheduled up to 24 hours before the event. This can normally be done online via the Acuity system at http://Elspeth.as.me
Emergencies do happen and if you have no choice but to cancel at short notice I will do my best to accommodate you.
There are strictly no cash refunds. Any refunds will be issued via PayPal, minus any charges which have been incurred in the booking process. For instance, for a £10 class PayPal deducts £0.54, so I would refund you £9.46.
If you book for a course or block of classes, there is a strict no refund policy if you attend only part of the course. In the case of sickness, or extreme circumstances you may be able to change your attendance to a subsequent course or block.
If you have any questions on terms and conditions, please contact me.